Refund and Return Policy
Return & Refund Policy
We want you to be fully satisfied with your purchase from BerlinDrip.
Returns
You may request a return within 14 days of receiving your order if the item is unused, unworn, and in its original packaging.
Non-Returnable Items
- Items that show signs of use or damage caused by the customer
- Final sale or discounted clearance items (if applicable)
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged upon arrival.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.